Hotel Ambra

We spent 2 weeks in here and it was awesome. We booked a similar hotel around the same price and we're shocked because everywhere was mould. So we looked around for another hotel and found Ambra. The reception was really helpful and we met the boss. He said that the mould would be a big problem in a lot of hotels which is being often produced by leaking AC's. Our room was great. Even though our AC leaked a little bit and you could see a little footprint of old water running down, there was no mould at all. The rooms were cleaned everyday. All employees were super friendly and we had some really amusing conversations even we didn't spoke the same language. :D the location of the hotel is awesome because of many reasons. On the first hand you've got the mall directly on the opposite side of the street which can easily be reached by foot and on the other hand you're not so close to the Centro, which means when you'll spent a lot of time at the south of playa del Carmen (tulum, xpu ha, etc.) you'll save like 10 minutes with every trip. With the cities up in the north, like Puerto Morelos or Cancun it's great too because you're in like 1 minute on the big road called 307. But for getting this bonus you'll need a rental car. Parking spots are also directly in front and at the back from the hotel. All in all a real bargain, nice and clean hotel with awesome employees!

Rooms very clean. Hot water and comfortable beds. Great value of hotel. Night shift guy was not very patient and not knowledgeable of on line booking. The couple im front of me had to look for another place to stay and the guy didn't even care to turn them away. Overall good.

This is a new building. Room and bathroom are very large. Super clean, fast wifi, nice staff, great location in front of a shopping mall with many food options. Pool area very nice and clean.

The location felt safe. It's a basic accommodation, so I just had no expectations around the rooms or service.

Very secure with one entrance via front desk which is always staffed. Hotel is DIRECTLY across the street from a large mall which includes McDonalds, banks, Walmart-type store with fresh produce, gym, taxi stand, and many shops.

Good accomodations for the price. Rooms and bathrooms are big. Very good service, few amenities, just a pool. But for staying at nights it's excellent. Fully recommended

Yeah is great just arrive from Philadelphia nice quiet clean great AC best location Centro Maya across movies supermarket Mall

Great people at reception, brand new building, clean room, superfast internet. No complains at all. Small but nice pool